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  • PSP40116

Certificate IV in Government

At a glance

At a glance

Upgrade your career in government with this mid-level qualification from TAFE Queensland. You'll learn the specialised skills and gain the knowledge you need to enhance your career as an administrative services officer.

JOB PROSPECTS
  • Office Manager
  • Administrative Services Officer
COURSE OUTCOME

PSP40116 Certificate IV in Government

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Course overview

Course overview

Increase your skills with this mid-level qualification in government administration. This course is designed for existing public service employees who want to enhance their skills within a government administrative role.

Operational specific jobs within government administration have been increasing in recent years and the growth is expected to continue over the next five years, with up to 50,000 new roles within the sector.

Our expert educational teams will guide you through a core set of teachings in the application of government processes, support for policy implementation and maintaining workplace safety. This program is also designed to allow you to focus on several specialisations to tailor your education perfectly towards your needs, such as dealing with conflict, developing and implementing work unit plans or advanced workplace communications strategies.

Successfully completing this program will provide you with the specialised skills and knowledge to enter the workforce within the government sector, or increase your existing skills in your current career.

Units

The successful achievement of this qualification requires you to complete all core and 9 elective units from the list below.

UNIT CODE UNIT NAME
PSPETH001
Uphold the values and principles of public service
PSPGEN023
Deliver and monitor service to clients
PSPGEN029
Value diversity
PSPGEN043
Apply government processes
PSPLEG002
Encourage compliance with legislation in the public sector
PSPPCY004
Support policy implementation

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
BSBWHS301
Maintain workplace safety
PSPGEN024
Use resources to achieve work unit goals
PSPGEN025
Develop and implement work unit plans
PSPGEN026
Provide input to change processes
PSPGEN027
Gather and analyse information
PSPGEN031
Undertake career planning
PSPGEN032
Deal with conflict
PSPGEN033
Use advanced workplace communication strategies
PSPGEN034
Compose complex workplace documents
PSPGEN035
Provide workplace mentoring
PSPGEN036
Provide workplace coaching
PSPGEN037
Monitor performance and provide feedback
PSPGEN038
Identify and treat risks
PSPGEN039
Develop internal and external networks
PSPPCY001
Contribute to policy development

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You must be employed in the public service or be able to access public service links and documentation to complete the required assessment tasks.

If you’re under 17 years of age, special enrolment conditions may apply.

Resources required

No specific resources are required to successfully complete this course.

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

Need to know

Study is structured into fixed intakes which have set durations (completion date is 12 weeks from the commencement date of each intake). Study can be commenced at the beginning of each intake. 

When studying online it is strongly recommended students follow the preferred order of study and enrol in no more than two units per intake, unless otherwise advised. 

 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland