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  • ICT20115

Certificate II in Information, Digital Media and Technology

At a glance

At a glance

Gain the basic skills required to use information and communication technology within any industry with this entry-level course.

JOB PROSPECTS
  • Office Assistant
  • Junior Office Support Worker
COURSE OUTCOME

ICT20115 Certificate II in Information, Digital Media and Technology

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Course overview

Course overview

Set yourself on the path to digital success with this entry-level introduction to information communication technology (ICT). Designed to provide you with knowledge across a range of basic skill areas, this course will give you the digital literacy you need to give you an edge in the job market.

Technology and digital communication are now vital tools in any business and employees with information computer technology skills are always in demand. As many as 50,000 job openings are anticipated for people skilled in this area over the next five years.

This course covers the basics in communication, information technology, digital literacy and computer maintenance, making it ideal for students looking to ease into a career in ICT or for employees looking to upskill and add to their qualifications. You'll also learn how to maintain inventories for equipment, software and documentation, and work and communicate effectively in an ICT environment.

Upon successful completion of this qualification, you will have a greater understanding of ICT practices and how to apply them in the workplace, giving you a competitive edge in the job market. You'll also be well positioned to continue with further study in the information computer technology field.

Units

The successful achievement of this qualification requires you to complete all core and 7 elective units from the list below.

UNIT CODE UNIT NAME
BSBWHS201
Contribute to health and safety of self and others
BSBSUS201
Participate in environmentally sustainable work practices
ICTICT201
Use computer operating systems and hardware
ICTICT202
Work and communicate effectively in an ICT environment
ICTICT203
Operate application software packages
ICTICT204
Operate a digital media technology package
ICTWEB201
Use social media tools for collaboration and engagement

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
North and Far North Queensland
ICTICT205
Design basic organisational documents using computing packages
ICTICT207
Integrate commercial computing packages
ICTSAS201
Maintain inventories for equipment, software and documentation
ICTSAS203
Connect hardware peripherals
ICTICT206
Install software applications
ICTSAS206
Detect and protect from spam and destructive software
ICPDMT321
Capture a digital image
Wide Bay Burnett
ICTICT206
Install software applications
ICTICT210
Operate database applications
ICTICT207
Integrate commercial computing packages
ICTSAS205
Maintain ICT system integrity
ICTSAS202
Apply problem-solving techniques to routine ICT malfunctions
ICTSAS203
Connect hardware peripherals
ICTSAS208
Maintain ICT equipment and consumables

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

Need to know

When studying online it is strongly recommended students follow the preferred order of study and enrol in no more than two units per intake, unless otherwise advised. 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland