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  • HLT57715

Diploma of Practice Management

At a glance

At a glance

Establish your career in practice management with this advanced-level course, equipping you with the frontline management and leadership skills to operate professional practices within the health industry.

JOB PROSPECTS
  • Health and Welfare Services Manager
  • Medical Administrator
  • Practice Manager
  • Medical Practice Manager
COURSE OUTCOME

HLT57715 Diploma of Practice Management

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Course overview

Course overview

Establish your career in practice management with this advanced-level course, equipping you with the specialised frontline management and leadership skills required to operate professional practices within the health industry. With up to 10,000 practice manager jobs expected to be created over the next five years, this course has tangible employment opportunities for those seeking a career in a broad range of healthcare settings.

This qualification reflects the role of business or practice managers who manage the operation of small to medium-sized health practices. A formal qualification in practice management will equip you to manage budgets and financial plans, health billing and accounting systems, and legal and ethical compliance. In addition, you will learn about the health industry, along with front line management and leadership skills. TAFE Queensland will be there to support you every step of the way through our flexible delivery mode, including online learning resources, and one-on-one email and phone support.

Successful completion of this course will qualify you to seek employment, or advance in your current role, as a practice manager. It will also give you the foundation knowledge to pursue further studies in your field.

Units

The successful achievement of this qualification requires you to complete all core and 5 elective units from the list below.

UNIT CODE UNIT NAME
BSBCUS501
Manage quality customer service
BSBFIM501
Manage budgets and financial plans
BSBMED301
Interpret and apply medical terminology appropriately
BSBMGT502
Manage people performance
BSBRSK501
Manage risk
CHCDIV001
Work with diverse people
CHCLEG003
Manage legal and ethical compliance
HLTADM004
Manage health billing and accounting system
HLTINF003
Implement and monitor infection prevention and control policies and procedures
HLTWHS004
Manage work health and safety

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
BSBADM502
Manage meetings
BSBHRM506
Manage recruitment selection and induction processes
BSBLDR501
Develop and use emotional intelligence
BSBLDR502
Lead and manage effective workplace relationships
BSBMED401
Manage patient recordkeeping system
BSBMGT516
Facilitate continuous improvement
BSBWOR502
Lead and manage team effectiveness
CHCDIV003
Manage and promote diversity
CHCPRP003
Reflect on and improve own professional practice
CHCPRP005
Engage with health professionals and the health system
HLTADM001
Administer and coordinate Telehealth services
HLTWHS006
Manage personal stressors in the work environment

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconVet Student Loan - $5,075 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

Need to know

To be eligible for the Higher Level Skills subsidised price, you must:

  • be an existing worker in the Health Industry. Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name.
  • be aged 15 years or over, and no longer at school
  • permanently reside in Queensland
  • be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland