Gain entry-level skills to set yourself on the path to a career in warehousing operations. This course will give you the basic knowledge required for a role as a storeperson in the warehousing industry.
TLI21616 Certificate II in Warehousing Operations
Gain entry-level skills to set yourself on the path to a career in warehousing operations. This course will give you the basic knowledge required for a role as a storeperson in the warehousing industry. The high Australian dollar coupled with new automation and tracking technology has supported strong growth in this industry. There are expected to be more than 50,000 job openings in industry over the next five years.
You will develop key skills including how to package and receive goods, pick and process orders, and despatch and replenish stock. You will also learn how to apply chain of responsibility legislation, regulations, and workplace procedures in the warehousing industry. Industry experienced teachers will provide all the support you need to succeed,
This course will equip you with the skills required for a range of entry-level positions in the warehousing industry including freight handler, pallet maker, postal sorting officer and warehouse assistant. You can also continue with further study to advance your career.
The successful achievement of this qualification requires you to complete all core and 13 elective units from the list below.
|UNIT CODE||UNIT NAME|
||Apply keyboard skills|
||Pick and process orders|
||Use product knowledge to complete work operations|
||Participate in stocktakes|
||Identify products and store to specifications|
||Check and assess operational capabilities of equipment|
||Shift a load using manually-operated equipment|
||Handle dangerous goods/hazardous substances|
||Load and unload goods/cargo|
||Operate a forklift|
||Present routine workplace information|
||Use communications systems|
||Process workplace documentation|
||Conduct housekeeping activities|
||Apply accident-emergency procedures|
||Work in a socially diverse environment|
||Apply customer service skills|
||Apply quality procedures|
||Use infotechnology devices in the workplace|
||Complete routine administrative tasks|
||Licence to operate a forklift truck|
||Participate in environmentally sustainable work practices|
Note: Not all electives are available at all campuses.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.Learn more about university pathways
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
There are no formal entry requirements for this course.
Enrol with TAFE Queensland you will need to be currently employed within the field of warehousing. S
tudents undertaking a High Risk Work (HRW) licence unit must have access to a forklift or order picker truck.
You may undertake training prior to the age of 18, but must be 18 years of age or above in order to undertake your formal assessment.
It is strongly recommended that prior to entering this course you have basic reading and writing skills.as you will be required to undertake a formal assessment, and assistance cannot be provided during this assessment.
You are responsible for meeting the minimum occupational health and safety requirements in practical classes. This includes the use of safety glasses, protective footwear with covered uppers, steel capped toes and non-slip soles to AS2210, leather gloves to AS2161, and hair protection. You should also wear 100% cotton drill industry-standard clothing.
If you fail to meet these minimum standards of dress, you will not be permitted entry into practical classes.
You may be eligible to apply to Workplace Health and Safety Queensland for a Forklift Licence and/or an Order Picker Licence on successful completion of High Risk Work (HRW) licence assessment (if you have completed the appropriate units).
Your High Risk Work (HRW) licence application (including Assessment Summary AS1) must be lodged online within 60 days of successfully completing the practical assessment. An application fee is payable at time of lodgement.
Following lodgement, enquiries regarding your application should be directed to Workplace Health and Safety Queensland.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.