x
  • AUR31016

Certificate III in Automotive Sales

At a glance

At a glance

Reach your targets

COURSE OUTCOME

AUR31016 Certificate III in Automotive Sales

Get Started Today
Enquire nowApply now
Course overview

Course overview

This qualification covers the skills required to perform sales as a Parts Interpreter in an automotive retail outlet or a mechanical service and repair business. Parts interpreting covers a number of industry areas including; light automotive vehicles, motorcycles, heavy commercial vehicles, Outdoor power equipment, Boat Chandlery, Mobile plant equipment, Agriculture Farm machinery and Paint and Panel repair.

Throughout this course you will learn the skills required to interact and build customer relations, respond to customer enquiries and complaints. You will receive training in the areas of sales and marketing, providing you with skills in merchandising and promotion. Training will also cover warehousing operations and selecting and supplying automotive parts.

Units

This successful achievement of this course requires you to complete 20 units; 10 core and 10 elective units.

UNIT CODE UNIT NAME
AURACA001
Respond to customer needs and enquiries in an automotive workplace
AURAEA002
Follow environmental and sustainability best practice in an automotive workplace
AURAFA004
Resolve routine problems in an automotive workplace
AURASA002
Follow safe working practices in an automotive workplace
AURSCA006
Promote automotive products and services

In addition the following units will also need to be completed:

AURAMA004 Maintain business image in an automotive workplace
AURSCA011 Conduct online transactions in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services
AURSBA001 Carry out warehousing procedures in an automotive workplace
AURSBA002 Identify and match uncommon automotive parts

UNIT CODE UNIT NAME
AURAFA003
Communicate effectively in an automotive workplace
AURAFA001
Use numbers in an automotive workplace
AURSCA001
Select and supply automotive parts and products
BSBWOR204
Use business technology
SIRRINV001
Receive and handle retail stock
SIRXMER201
Merchandise products
TLIA2012
Pick and process orders

In addition the following units will also need to be completed:

AURAMA004 Maintain business image in an automotive workplace
AURSCA011 Conduct online transactions in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services
AURSBA001 Carry out warehousing procedures in an automotive workplace
AURSBA002 Identify and match uncommon automotive parts

Get Started Today
Enquire nowApply now
Ways to study

Ways to study

Get Started Today
Enquire nowApply now

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.

Learn more

Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Get Started Today
Enquire nowApply now
Important Information
Important Information

Important Information


Selection criteria

Entry to this qualification is usually through an indenture as an apprentice or via Recognition of Prior Learning, RPL (see below). NB: In some cases, credit towards this qualification may apply from previously completed study. School based apprenticeships are also available. If you want to know more, please telephone Apprenticeships Info on 1800 210 210.

Minimum age: Entry into an apprenticeship or traineeship is generally limited to individuals who are 16 years of age or older. In special circumstances consideration may be given to individuals 13 years or older seeking to enter into an apprenticeship or traineeship. Queensland legislation applies age restrictions to particular apprenticeships and traineeships.

If you are under 18 years of age at the start date of your apprenticeship or traineeship, your parent or guardian must sign the training contract.

Education: Levels of education that should be attained prior to entry into the apprenticeship may be recommended but these are not mandatory unless the levels are set in legislation. If you want to know more please telephone Apprenticeships Info on 1800 210 210. All apprentices will complete a literacy and numeracy assessment as part of their training.

Resources required

  • Steel capped safety boots are required while engaged in work activities and while students are in designated areas of TAFE Queensland
  • Safety glasses
  • It is recommended that students have access to a reliable Internet connection to access a computer

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Get Started Today
Enquire nowApply now
How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

test

Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland