TAFE Queensland English Language and Literacy Services (TELLS) provides language, literacy, and numeracy training to job seekers and migrants through the Adult Migrant English Program (AMEP) and the Skills for Education and Employment (SEE) program. The AMEP is funded by the Australian Government Department of Education and Training and delivered at our locations across Queensland. 

The Adult Migrant English Program (AMEP) delivers free English lessons to new migrants to Australia. The program offers up to 510 hours of basic English language classes to help you develop your English language skills and settle confidently into your new life in Australia.

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The Skills for Education and Employment (SEE) program provides up to 650 hours of free language, literacy and numeracy training to equip eligible job seekers with the knowledge and skills required to succeed in further studies or in the workforce.

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Volunteer tutors

Our AMEP students are supported by a dedicated team of volunteer tutors. You could make a life changing difference to your local community by volunteering to help our students improve their English language skills for work, further study, or basic day-to-day activities. 


No experience necessary

The great thing about becoming a volunteer tutor is that you don't need to be a teacher or have previous tutoring experience to apply. We will provide you with all the training you need free-of-charge. To apply for the program you need to be legally entitled to work in Australia, and aged 18 years or over with a good level of written and spoken English. You will also need to complete a successful criminal history check, complete the free tutor training with TAFE Queensland, and commit to the program for a minimum period of 12 months.

Free training

Once you've been accepted into the volunteer program you will receive free tutor training to help you perform your role. The training is a mix of online and face-to-face classes that will prepare you to tutor students in a classroom setting or one-on-one. The training covers language, literacy and numeracy learning, cultural awareness, and basic principles of communicative language teaching. Once you have successfully completed the training you will receive a statement of participation, however the course will not provide you with a formal qualification.

How it works

We require volunteer tutors to assist a wide range of students including migrant and refugee students, adult literacy students, Indigenous students, and youth. After completing your training you will be carefully matched with a student based on a number of factors including gender, common interests, and location. You can then organise to meet at a time and place that's mutually convenient for both you and your student. For example some tutors arrange to meet at their students' house or at a public venue during the week, after hours, or on the weekend. 

Volunteering with TELLS

Watch the video to find out more about becoming a volunteer tutor with TELLS. If you're ready to contribute to your community by becoming a volunteer tutor then contact us to register your interest today. 

Register your interest

Register to become a tutor


Work experience

TAFE Queensland partners with local businesses including McDonalds, Goodstart Early Learning, and Ipswich City Council to provide work experience opportunities for eligible students. For students with little or no experience in the Australia workforce, work experience can change lives. Students not only gain work readiness skills but importantly, develop the confidence required to succeed in the workplace. 

How it works

TAFE Queensland takes the hard work out of offering work experience. We provide a teacher to support the students, full insurance, and a work experience kit with suggested guidelines and activities. If you would like to get involved then contact us today. 

Register your interest

Benefits of providing work experience opportunities:
  • improve morale
  • develop a workplace culture of inclusiveness
  • mentoring opportunities for existing staff
  • access to potential employees with an understanding of your business.


TAFE Queensland English Language and Literacy Services (TELLS) has more than 50 readers, dictionaries, student work books, teacher resources, and CDs available for purchase. We offer a range of adult literacy, numeracy, and English second language resources that address issues or topics relevant to daily life in Australia. Our publications are distributed and supplied in Australia by Bookery, Australia's largest distributors of English language teaching and literacy resources. To review our range or place an order download our TELLS Publications Catalogue or visit the Bookery secure online store.

Download Publications Catalogue  Visit Bookery secure online store

Multicultural Action Plan

The Multicultural Action Plan shows TAFE Queensland’s commitment to delivering an integrated education environment that meets the needs of Queenslanders from all cultural backgrounds.


News and blogs

Adult Migrant English Program (AMEP)
Wide Bay Burnett

Soojin pays it forward

Former TAFE Queensland Adult Migrant English Program student Soojin Lee is using her past experiences to help other migrants settle into life on the Fraser Coast.

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From accounting to child care: Rungnapa's story

In 2013 Rungnapa’s migration from Thailand to Australia brought about a world of changes. Not only did she face an unmailiar language, relocating also meant leaving behind a well-developed career. But this meant the chance for a new career in child care.

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AMEP tutor Carolina Cerda

Education knows no borders for dedicated teacher

Inala-based tutor Carolina Cerda knows about the challenges facing people moving to Australia without knowing the language. Now she uses her own experience to help her students.

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